Open to Cloud Support Opportunities

O.V. Anagha

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I'm an IT professional with hands-on experience in Microsoft 365 administration, Microsoft Intune endpoint management, and Google Workspace administration. Passionate about cloud infrastructure, identity management, endpoint security, and building secure digital workplace solutions through modern cloud technologies.

O.V. Anagha, Cloud Support Engineer
Focus
Cloud & Security
Based in
Bengaluru, IN
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About Me

Building Secure &
Modern Cloud Workplaces

Passionate about Microsoft 365, Microsoft Intune, Google Workspace, cloud security, identity management, and endpoint administration—building secure, scalable, and modern workplace solutions.

I am a Cloud Support Engineer with hands-on experience in Microsoft 365 Administration, Microsoft Intune Endpoint Management, and Google Workspace Administration. I specialize in cloud infrastructure, endpoint security, identity and access management, cloud migrations, and enterprise collaboration platforms. I enjoy solving technical challenges, optimizing cloud environments, and helping organizations build secure and modern digital workplaces.

Microsoft 365Microsoft IntuneGoogle WorkspaceExchange OnlineMicrosoft TeamsMicrosoft Entra IDIdentity & AccessEndpoint SecurityCloud Migration
50+
Support Requests Resolved
Microsoft 365 & Google Workspace
100%
Commitment
Dedicated to delivering reliable, secure, and high-quality cloud support solutions.
Cloud Administration
Microsoft 365 & Google Workspace
User Management • Cloud Migration
Cloud Security
Identity & Access Management
Microsoft Entra ID • MFA
Experience

Professional journey

A modern timeline of the roles that shaped my expertise in enterprise cloud.

2024 – Present

Cloud Support Engineer

C4Cloud (Aintree Tech Solutions Pvt. Ltd.)
Bengaluru, Karnataka

Microsoft 365 Administration

  • User provisioning & deprovisioning
  • License assignment & RBAC
  • Exchange Online, Shared Mailboxes, Distribution Lists
  • Mail flow troubleshooting & DNS configuration
  • Teams, OneDrive, SharePoint administration
  • Mailbox migration & service health monitoring

Microsoft Intune

  • Windows & macOS device enrollment
  • Compliance policies & configuration profiles
  • Security baselines & endpoint security
  • BitLocker & FileVault encryption
  • Conditional access & device troubleshooting

Google Workspace

  • Gmail, Drive, Calendar, Meet administration
  • Shared Drives & Organizational Units
  • User lifecycle management
  • Workspace migration & security audits
  • Two-step verification enforcement

Additional Responsibilities

  • L2 IT support & incident reporting
  • Technical documentation & SOP creation
  • Proactive monitoring
2024 · 3 Months

Cloud Support Intern

GTrusty Cloud Private Limited
Faridabad, Haryana

Built foundational expertise in cloud support operations, ticket handling, and enterprise collaboration platforms. Contributed to L1 issue resolution, documentation, and hands-on exposure to Microsoft 365 and Google Workspace administration workflows in a live customer-facing environment.

Education

Academic foundation

2020 – 2024

Bachelor of Technology — Computer Science

Vimal Jyothi Engineering College (KTU)
Kannur, Kerala
2017 – 2020

Higher Secondary Education

Aggarwal Public School (CBSE)
Faridabad, Haryana
Skills

Technical toolkit

A comprehensive stack across cloud platforms, identity, and IT administration.

Cloud Platforms

Microsoft 365Exchange OnlineMicrosoft TeamsSharePointOneDriveMicrosoft IntuneGoogle Workspace

Identity & Security

RBACMFAConditional AccessBitLockerFileVaultPassword ProtectionSecurity ComplianceSecurity Audits

IT Administration

User ProvisioningUser DeprovisioningMailbox MigrationDNS ConfigurationMail FlowDevice ComplianceConfiguration ProfilesSOP Development

Programming & Tools

Python (IIT Bombay Certified)Face RecognitionRaspberry PiMobile App Integration

Professional Skills

Problem SolvingTroubleshootingIncident ManagementDocumentationCommunicationTeam Collaboration
Technology Stack

Technology Stack

Technologies and platforms I work with to deliver secure, scalable, and efficient cloud solutions.

Microsoft 365
Cloud platform
Microsoft Intune
Cloud platform
Microsoft Entra ID
Cloud platform
Exchange Online
Cloud platform
Microsoft Teams
Cloud platform
SharePoint Online
Cloud platform
OneDrive
Cloud platform
Google Workspace
Cloud platform
AWS
Cloud platform
Services

How I help teams

End-to-end cloud administration, endpoint management, and security services.

Microsoft 365 Administration

Managing tenant operations, Exchange Online, Teams, SharePoint, OneDrive, licensing, and mail flow.

Google Workspace Administration

Administration of Gmail, Drive, Calendar, Meet, Shared Drives, Organizational Units, and Groups.

Microsoft Intune & Endpoint Management

Device enrollment, compliance policies, endpoint security, encryption, and endpoint configuration.

Cloud Migration Services

Mailbox and data migration between legacy systems, M365, and Google Workspace with minimal downtime.

Identity & Access Management

RBAC, MFA, Conditional Access, and secure user lifecycle management.

L2 IT Support

Troubleshooting Outlook, Teams, OneDrive, SharePoint, and enterprise collaboration issues.

Cloud Security & Compliance

Implementing security best practices, compliance policies, password protection, and audits.

Certifications

Professional Certifications

Continuous learning and industry-recognized credentials in Microsoft, Google Cloud, AWS, and Cloud Technologies.

Verified
Microsoft

Microsoft 365 Certified: Fundamentals

Validated foundational knowledge of Microsoft 365 cloud services, productivity solutions, security, compliance, and licensing.

Microsoft 365CloudSecurityProductivity
Verified
Google Cloud
Dec 17, 2025

Google Workspace Deployment Services Technical Credential

Demonstrates expertise in deploying and configuring Google Workspace services and enterprise collaboration solutions.

Google WorkspaceGoogle CloudDeploymentCollaboration
Verified
Google Cloud
Dec 17, 2025

Google for Education Deployment Credential

Validated knowledge of deploying and managing Google for Education solutions and cloud-based learning environments.

Google CloudEducationWorkspaceDeployment
Verified
AWS Training & Certification

AWS SimuLearn – Generative AI Practitioner

Completed foundational training in Generative AI concepts, prompt engineering, AI services, and practical AI implementation using AWS.

AWSGenerative AICloudAI
View Credential
Contact

Let's build something secure together

Have a cloud, identity, or endpoint management project? I'd love to hear from you.

Email
anaghavalsarajan@gmail.com
Phone
+91 83760 32614
Location
Bengaluru, Karnataka, India